Thank you for your interest in helping us run this amazing event. To run smoothly, we need many hands/paws/claws and just as many different skill sets. If possible, we would request your help for 12 hours at the convention. Our volunteers work hard and we want to show you our appreciation with some very special gifts, such as a staff shirt and staff badge alongside several food events just for staff, including a thank you dinner Sunday night. There is also a volunteer hotel room block option available where four members of staff share a heavily discounted room. Once again, thank you so much for your interest, and we hope you will become part of our team!
*Staff Hotel Room are significantly discounted rooms that are set aside solely for staff to share. The room cost is split four ways to a room. You are not required to stay in a staff room, placement in a staff room is optional, and does require signing up prior to the convention.
Thank you for your interest in applying to help our con. We are super excited to have you join our team. Below please find a description of the different departments and sub-departments that we use for our conventions. These are pretty brief descriptions, and not all-encompassing, there will be a leadership structure that you will be aware of so if you have any questions you’ll be able to easily follow the chain of command.
Ops is a large department that does a lot of its work at the convention. There are several sub-departments that fall under the Operations Umbrella.
Con-Ops is a sub-department under the Operations Umbrella. Con-ops is responsible for the lost and found, team members, and help direct requests and incidents to other appropriate con departments and teams. Con-ops will disseminate information and help coordinate action with all team members on staff. Con-Ops members will also assist in Line control and badge checking in some situations.
Policy helps with a variety of different things at con. They check IDs for 18+/21+ areas, they badge check into convention spaces. Policy helps keep lines under control and helps move people from point A to point B. The Policy members will patrol con space to keep an eye on the convention for safety and CoC and ToS infractions and be the response team for emergencies. Problem-solving skills and the ability to keep a cool and level head in varying situations are huge benefits to this department.
The Logistics team helps move equipment. They are the muscle movers of the con. Most of their work is done on Thursday and Sunday when we load and unload the trucks of equipment. Being able to lift heavy items, push/pull carts, and follow directions are all important qualities for this position.
Gophers are runners for the convention. When a small item or information needs to be delivered to somebody, the Gophers will take care of it. Gophers rarely have a large assigned task but are given short-term quick tasks to take care of. It is important for the team members to be quick on their feet and able to change tasks rapidly.
The Dance Competition is one of the biggest events at each convention and requires a dedicated team to help manage it. Pre-con Dance Comp team members will help manage dancers’ music (ensuring the music is at least rated PG, properly formatted, and loaded on the convention database). Pre-con Dance Comp team members also help arrange Dance Comp Judges for the event. During the convention and event, team members will check in with dancers, assist the Master of Ceremonies, help the dancers move through the competition process at the event, and be ready to assist in any possible emergencies at the competition.
Many attendees enjoy the game room, both tabletop players and console gamers. Gaming team members help maintain the game room, keep it clean, and help keep a protective eye on all the equipment in the room. Gaming team members will also help run different tournaments, and swap games in and out when needed. Many Gaming staff members help find gaming consoles and games to borrow for the event.
There are many different sub-departments under the creativity umbrella. Almost all of the sub-departments revolve around art in some form.
Theme and Decorating use a lot of the art assets that were created by the art team, and use their own ingenuity and help bring the con theme to life. Hosting treasure hunts and creating themed decorations to help the attendees enjoy the theme of the convention.
Dealer’s Den is the largest non-event attraction for most furry cons. This is where vendors sell their products. Art, pins, magnets, fursuits, and much much more are sold in the Dealer’s Den. This team is responsible for helping the vendors and attendees have an enjoyable experience in the Dealer’s Den. Helping keep people moving through the aisles, and also helping the vendors when necessary.
Artist Alley is a place where artists and vendors buy tables by the day and sell wares throughout the day. At the end of the day, all items will need to be picked up by the artist or vendor. Volunteers for Artist Alley help get artists settled in and ensure that the rules of artist alley are being followed. The volunteers will need to be present to help artists and vendors as needed.
The Con Store is located inside the Dealer’s Den. It is a booth that sells merchandise related to the con (shirts, mugs, pins, etc.) and to the other AEIOU conventions. Con Store staff are responsible for keeping shelves stocked, and conducting sales transactions, using cash or credit cards. People skills are important for this team, as this is a staffed con-related spot, con store gets many questions and inquiries about the Dealer’s Den.
The art show has many different names throughout the different cons. It is a silent auction that is run over the course of the convention. Art show staff will aid artists in the placement of their art pieces, check badges and IDs when needed, and do their best to ensure the area stays safe and secure. At the end of the art show, the team will be responsible for filling out sales forms and receipts and collecting money.
The Audio-Visual team (also sometimes referred to as AV/IT) assists with the setup, operation, and tear down of the more technical aspects of the convention. The AV team helps with setting up and running the audio, lighting, video, and networking systems for all various stages and panel rooms across the convention. This department is a more tech-heavy position and requires its team members to be comfortable with computer systems and electronics. Industry experience is always appreciated, but is not required (if you’re willing to learn new things of course!).
The Dance/DJ Team works as a go-between for the DJs, the Events team, and the AV team. The evening dances are the lifeblood during the night of each convention and require a lot of effort across many departments. This team helps sort through DJ applications, arranges the dance/DJ schedule, and selects which DJs will be performing. This team helps make sure the DJ and AV team work smoothly together to ensure an amazing event. This team is very much for night owls and those that like to stay up late.
Photographers are important to many of the fursuiters. Photographers either have set hours at the photobooth, work special events, or wander the con space taking photos for the con. Photographers are responsible for editing their own photos and ensuring the proper quality of photos.
IT is responsible for handling all technology to keep the convention running. IT works with alot of other departments and has a need to be on call when an issue arises.
The IT team helps with setting up and running the computers and electronic systems used by the convention. IT is also responsible for the convention’s setup of servers and databases. IT helps build behind the scene computer processes that are used throughout the convention and by AEIOU. The IT team members need to be proficient in working with networking and computers and must be up to date with the newest technology.
The website team uses the latest web-building modules and art assets created by the art team to bring life to the convention webpage. The convention webpage is responsible for delivering information to the public and helping answer many questions that the public might have about the convention.
This large group of different departments often tends to be smaller in size but they have some pretty large far-ranging tasks. They focus on the boundaries between the convention and the public.
CoS responsibilities include the hiring process of staff, easing communications, and uniting people across organizations to keep them moving forward. These multi-talented professionals are often the right hand to other top-tier executives, including presidents, heads of departments, and board members. CoS also handles staff to staff improvements, staff enrichment, and community support.
This department is the liaison between the convention and the Guests of Honor for the convention. Made up of part personal assistant, part gopher, and part problem solver these team members make sure the Guests of Honor enjoy themselves and are able to meet their agreed commitments.
This team handles Twitter and Telegram and other social media that might be added. The social media team will keep a finger on the pulse of the convention and oftentimes will know something is amiss before any of the con staff will. I.E. people grump on Twitter way before saying something to staff. This team helps promote and get con awareness to the public but is not responsible for conflict resolution on social media.
The Charity team works with the charity contact to help engage attendees, help generate donations for the Charity, and help raise awareness for the charity’s purpose. The charity contact person must usually stay at their table/booth/room, and cannot wander the convention space, this is where the Charity team members can help the charity be more present throughout the space.
The con book team build the online con book that will be present on the convention website. In the future, the con book will be printed and will require ad placement, the con book team will be responsible for finding buyers for the ad space. The Con book team also builds and prints the trifold pocket guide for the convention.
The party maven helps with arranging parties on the party floor. The maven helps the party host understand the expectations required of them, and ensures the party hosts are adhering to rules and restrictions. Big item restrictions that are required of the host are enforcing age restrictions, managing noise levels on the party floor, and keeping parties to a level that respects the other guests of the hotel. In some cases, the maven will need to limit or even stop an ongoing party.
The Director of Facilities is tasked with overseeing facilities operations in the con spaces, helping with menus for the event, working directly with the hotel liaisons ,helping maintain clean and safe con spaces, and assisting with the contractual needs with the hotel and the con.
Registration is the first real person that many of our attendees will meet and interact with. Registration will check attendees into the convention. The department is also responsible for taking money from registrants, and printing/handing out badges. Registration team members are the ones that get asked about our reg system the most. Good customer service skills and good computer skills are important here.